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Peers on the Wards

The Role of Peers on the Wards


Peer Supporters act as “outside eyes,” providing feedback on the ward environment and patient interactions. This feedback can help staff identify areas for improvement in care strategies and hospital practices. This can be particularly helpful in recognising the patient experiences that may be overlooked by clinical staff.

Peer Supporters can empower patients to voice their needs and preferences regarding their care, which can lead to more personalised treatment and increased patient satisfaction.


Peer Supporters have lived experiences that resonate with patients, helping to create an environment of mutual understanding and trust. Their presence shows that recovery is possible, which can significantly increase patients' hope and motivation.

Traditional medical staff often hold a power dynamic, which can be intimidating for patients.

 Peer supporters can help bridge this gap by acting as equals who have faced similar challenges. This supportive relationship allows patients to express their feelings and concerns more freely.

Peer Supporters provide insights derived from their own recovery journeys, helping patients realise they are not alone in their experiences. Their stories can normalise the patient's feelings, reducing stigma and enhancing a sense of belonging.

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